FAQs

Welcome to our FAQs page, where we aim to provide you with clear and concise answers to your most pressing plumbing questions. 

Whether you're curious about our services, need guidance on common plumbing issues, or are seeking tips on maintenance, we’ve got you covered. 

Our goal is to empower you with the knowledge you need to make informed decisions about your plumbing needs. If you don’t find the answer you’re looking for, feel free to reach out to our friendly team for further assistance. 

Your satisfaction and peace of mind are our top priorities!

General Plumbing Questions

  • If you notice persistent leaks, low water pressure, or any unusual sounds from your plumbing, it’s best to consult a professional.

  • Costs vary based on the service needed; it’s advisable to get an estimate from your plumber.

  • Emergencies include burst pipes, severe leaks, and flooding that require immediate attention.

  • Turn off the water supply and replace the washer or cartridge to fix the leak.

  • Look for reduced water flow, unusual sounds, or visible frost on the pipes.

  • Immediately shut off the water at the main valve and call a plumber to prevent further damage.

  • Use tools like epoxy, repair tape, or pipe clamps to stop a leak temporarily until a plumber can fix it properly.

Hot Water Questions

  • If your tank leaks, makes loud noises, has discolored water, or struggles to heat, it may need replacing—contact us for an evaluation.

  • Noises may indicate sediment buildup or a malfunctioning heating element.

  • This could be due to sediment buildup, a faulty part, or an aging heater—contact us to pinpoint the issue.

  • The right size depends on your home's size, number of occupants, and water usage—call us for personalized advice.

  • Consider upgrading to a larger water heater or installing a tankless system for on-demand hot water.

  • Typically, water heaters last between 8 to 12 years with proper maintenance.

Sump Pump Questions

  • Test it by pouring water into the sump pit; the pump should activate and drain the water.

  • Have a backup battery-powered sump pump installed for emergencies, and contact a plumber for repairs.

  • Sump pumps should be replaced every 5 to 10 years, depending on usage and maintenance.

  • A primary sump pump handles regular flooding, while a backup activates if the primary fails or is overwhelmed.

Drain Questions

  • Slow drains are often caused by clogs from hair, grease, or foreign objects.

  • Use a plunger or a mixture of baking soda and vinegar followed by hot water to clear minor clogs.

  • A running toilet may be due to a faulty flapper valve or an issue with the fill valve.

  • A slow drain typically indicates a clog; you should call a plumber if basic unclogging methods fail.

  • A slow-draining tub is usually caused by a clog—check out our blog for tips on clearing drains.

Maintenance & Safety Questions

  • Regular inspections, proper maintenance, and avoiding flushing inappropriate items can help prevent problems.

  • It's advisable to have your plumbing inspected at least once a year to catch potential issues early.

  • Look for water stains, mold growth, damp spots, or an unexplained increase in your water bill.

  • While effective, chemical drain cleaners can damage pipes; consider using safer alternatives first.

  • Only soft food scraps should be placed in the disposal; avoid fibrous or starchy foods that can cause clogs.

  • The recommended temperature is typically around 120°F (49°C) for safety and efficiency.

  • Yes, flushing your tank yearly removes sediment, improves efficiency, and extends its life—check our blog for DIY instructions.

Testimonials

  • Carla K.

    Great. The problem was fixed quickly. the charge was reasonable. The young man who came out was fantastic and they were pleasant. He even offered to help me with some things around the house.

  • Dale W.

    Great plumbing job (new faucet and misc other fixes) quickly done at a very reasonable price for parts and labor, all done with a very nice personality.

  • Nena S.

    The agent, Wesley was timely, professional, knowledgeable and friendly! The price was super reasonable. I would definitely refer/use this company again. Oh, and he cleaned up when he was done…NO MESS LEFT!

  • Rebecca C.

    Very happy with WM Plumbing. Wesley is a great guy who is dependable, honest, and pleasure to interact with. Will continue to use WM Plumbing for any future plumbing needs and will be recommending him to friends and family.

  • Blake B.

    Wesley was responsive, professional, and super nice. Called to setup an appointment promptly after I submitted an Angi request. Was available on the weekend as well. For the toilet flange repair and toilet install, he walked me through what needed to be done and left us satisfied with his work. Highly recommend and I will use again for future plumbing needs.

  • Noah Y.

    Wesley competes successfully with larger companies by offering an exceptional level of service, including monitoring his email after regular business hours and on weekends in case a customer has an emergency. He is punctual, responsive, reliable, and professional, with a bedside manner and personality that inspires confidence. It was a pleasure to work with him.